College Policies & Regulations

Complaint Policy

The University of Cincinnati Winkle College of Pharmacy encourages open communication between students, faculty, staff, and college administration.  Students have several options for communication of concerns and complaints about their experience at the College.

The Voice

The Voice is an anonymous platform where students can document concerns or complaints pertaining to course administration, curriculum, faculty and facilities.  This is also a venue by which students can voice praise for each of these areas.  Comments are logged chronologically and are reviewed weekly by the Associate Dean for Student Affairs and categorized for review by the College Administrative Team (CAT).  The College Administrative Team reviews complaints and delegates specific concerns to the appropriate individual or committee.  Action items are tracked, documented, and communicated to the students and/or faculty when appropriate.

Direct Reporting

Students can report complaints directly to College Administration.  The Office of Student Affairs manages all concerns and complaints from students related to sexual harassment, academic integrity, student life or student/faculty/staff conduct.  Complaints involving sexual harassment will be filed with the University of Cincinnati Title IX Office (see UC Title IX Sexual Harassment Policy).

Students will meet with the Associate Dean for Student Affairs to discuss concerns.  The student will be advised of their options and the process to be followed with regard to the type of complaint. Students may be advised to contact the University Ombuds Office, the Graduate School, or ACPE. 

Filing a Complaint with ACPE

Advice to contact ACPE will be provided if an unresolved issue is related to accreditation standards.   The process for filing ACPE complaints is outlined during new student orientation and can be found on the website. (ACPE Complaint Procedure

Approved by Faculty: June 2025